Frequently Asked Questions

Everything you need to know about shopping with Sequin.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as Final Sale cannot be returned or exchanged.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary by silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your sequins and embellishments ethically sourced?

Yes, we are committed to responsible fashion. We work closely with our manufacturers to ensure fair labor practices and high-quality, durable materials that last.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.